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      Terms & Conditions

Making A Purchase

To make a purchase simply browse our store and add any items that you wish to buy into your shopping cart. You can choose to display prices in Pounds Sterling, Euros or US Dollars with the currency selector in the top margin. After you have finished your selections, click on 'Checkout' in the shopping cart and you will be asked for a few details that we need to be able to complete your order.

Your payment will be made to Reflectalite Ltd, as shown on your payment screen and PayPal or credit card statement. Bikeco is part of Reflectalite Ltd (Reg No 01706842 England).

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We accept payments from all major debit and credit cards, as well as bank transfers and payments from a PayPal balance.

When confirmation of your order is received, this is to inform you only that we have received your order. It does not indicate that a contract exist between us. We will indicate acceptance of your order when we send you an invoice,replica watches and then a contract will exist. We have included this term in the unusual event that we are no longer able to supply a product. In the case of a price or product change, we will contact you first to ensure that the goods are acceptable and you will have the option of cancelling your order.

Shipping

We aim to dispatch in 1 to 3 working days. Please see the “Delivery” section for more information.

Credit Card Security

This website uses industry standard 128-Bit SSL encryption from Verisign. Bikeco personnel do not have access to your credit card and PayPal details.Your personal details are 100% safe, so you may shop with confidence. 

Data Protection

Your personal data, such as your name, address, post code, credit card number, entered in the process of making a purchase will be encoded and therefore secured against unauthorized access on the Internet. Bikeco uses a safe transfer process, the "Secure Socket Layer" (SSL) transfer to process customer data.

Bikeco does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment, which is limited to goods delivery and tracking purposes.

Privacy & Cookies

This website uses one temporary cookie which expires as soon as the customer's web browser is closed. Bikeco does NOT use tracking cookies to spy on customers' browsing activities. This has always been our policy since the website first went on-line.

Back Orders

If an item is not in stock, we can usually back order for you.  If a product is shown as "out of stock", the system will not accept an order, but you are welcome to email us about the expected time for new stock to arrive. 

Guarantee

Every time you shop at Bikeco we want you to be delighted with your purchase and the service. However occasionally something can go wrong. In this situation kindly get in touch with us by email at service@bikeco.co.uk at your earliest opportunity when we’ll do our utmost to put things right as quickly as possible.

Returns Policy

If you have changed your mind about any item ordered and you wish to return it, then in line with the Distance Selling Regulations (DSR) you can do so provided you inform us of your decision within 10 days of receipt. The item must not be used and must be in original condition, including product packaging, when returned to us. Once you've informed us that you wish to return goods under DSR, you have 28 calendar days at your cost and responsibility. For your protection please use Recorded Delivery or obtain a receipt from the Post Office or carrier when returning goods to us. Once the item is received at Bikeco in 'as new' condition, we'll issue a refund to your original payment method.

Items Damaged in Transit

If any items were damaged in transit, please report it to us within 7 working days. If the items are visibly damaged on receipt, it's best to sign the carrier's delivery note accordingly. Items should be returned in their original packaging complete with all accessories and documentation. Once received back into our warehouse, we'll issue a replacement or full refund to you via your original payment method and reimburse your reasonable return carriage costs.

Items Faulty on Arrival

If your items are faulty on arrival, you have 28 calendar days in which to inform us of the fault. Items should be returned in their original packaging complete with all accessories and documentation. Once we have verified the fault, we'll issue a replacement or full refund to you via your original payment method and reimburse your reasonable return carriage costs. We test returned items, and if a returned item is found not to be faulty by our technicians we will return the item to you, in this instance you will be liable for the return carriage.

Items Faulty in Warranty Period

If any of your purchases develop a fault, and it's more than 28 calendar days since receipt, then provided your item is within its warranty period, you are entitled to a warranty repair. General wear and tear is not covered, nor is incorrect or inappropriate fitting and use.

Tax

Orders from EU countries will include VAT. All prices displayed on our website include VAT at the current rate where applicable. VAT Registration No. GB 226 3241 91

Safety and Product Instructions

You must follow manufacturers’ instructions for fitting and use of the products. If you are not able to fit an item correctly and to a safe standard, you should seek the assistance of a qualified person.

All components on a bicycle, and personal safety equipment, should be checked regularly for condition, correct operation and secure tightness.  The bicycle or safety equipment must not be used if there is a fault in condition, function or fitting.

Title

Goods remain the property of Bikeco until full payment is received.

Consequential Loss

Bikeco does not accept liability for any consequential loss caused by damaged or faulty items, delay in dispatch or delays by carriers.

Applicable Law

All transactions are subject to English Law

Trademarks

Product and company names mentioned on this Website may be the trademarks or registered trademarks of their respective owners.

Disclaimer and Limitation of Liability

Bikeco makes no representations or warranties of any kind, express or implied, with respect to this web site or the information, content, materials or products included. No claim is made that information on this website is accurate or complete.

Prices and information are subject to change without notice.

Statutory Rights

None of the above affects your statutory rights.

Trade Discount Codes

Trade Discount Codes must be used only by bona fide cycle shops for store stock, and authorized by Bikeco.  Delivery address must be the registered delivery address. 


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